Brand-X Twist Lever Thru Axle
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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original product packaging.
Your satisfaction is our #1 priority. Therefore, you can request a refund or replacement for your ordered products if:
you did not receive them within the guaranteed time (45 days not including 2-5-day processing).
You have received a wrong item
your item is not what you needed
you may return unused products within 365 days of purchase
Returns can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice. Please provide your order number/s when you return a product.
We do not issue the refund if:
your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
There is no order information with the returned item and we cannot trace the customer who returned it.
HOW TO RETURN AN ITEM
All Returns must be processed using the following terms below
Visit https://lovecyclingtech.co.uk/a/returns or click on Returns Request at the bottom of any page on the website
Returns using this process are free of charge
Send them to us exactly as you received them in a new and unused condition. If the tag is removed we will not be able to refund you.
Get them back to us within 365 days of purchase
Include your despatch note as proof of purchase
Please note this does not affect your statutory rights in respect of damaged or defective products.
If you unpack your product and find it damaged or incorrect, please contact us as soon as you can so that we can arrange a return, exchange or store credit for you.
When returning your order to our warehouse it can take up to 2 days for your return to be processed. Please allow the full 10 days to pass before querying your return.
Once your return has been processed you will receive a confirmation email and your refund will appear in your account within 5-10 working days.
Unless faulty, the following items cannot be cancelled or returned:
bespoke, customised or personalised items
items sealed for health or hygiene reasons if unsealed
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Your statutory rights are not affected.
We ship from the UK.
We are glad to bring our customers great value and service. That’s why we provide free shipping in the UK for orders above £30
SHIPPING OPTIONS UK
Standard Delivery (2-4 Business Days) - Free
Standard Delivery Order Below £30 (2-4 Business Days) - £2.99
Next Day Delivery (1-2 Business Days inc Saturday) - £4.99
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping time varies by location, Product & by shipping type selected.
We offer Next Day Delivery on specific products to UK Customers.
Your Shipping options and expected times will be displayed in and before checkout.
We aim to get your item you within 5 working days, location and shipping type dependant. We also aim to process and dispatch your order the same day to the next day but on occasion, during busy periods this may extend to 2 days. Some Items may take 5-7 working days - This will be advised of when selecting shipping for that particular item
You will receive an email with a tracking number once your order is shipped and can check on your order anytime using your tracking number.
For logistical reasons, items in the same purchase may be sent in separate packages. Although we do our very best to avoid this.
If you have any other questions, please contact us and we will do our best to help you out.
We send all items in recyclable packaging and keep packing materials down to a minimum.
Size chart goes here
Unlike the standard bolt-thru axle, this version has an easy to use solid twist lever. There's no need to twist and back off to get a clamping mechanism working, simply twist the lever until your wheel is solidly locked in place.
The lever sits on splines and can engaged/disengaged to set the lever in your desired position once tightened in place.
Available in a range of sizes, Brand-X has produced these twist lever thru-axles in the most commonly seen lengths and thread pitches:
Option Type Hub Size Length Thread Length Thread Pitch Weight
1 E-Thru 12x100mm 125mm 17mm M12x1.5 60g
2 E-Thru 12x142mm 166mm 17mm M12x1.5 73g
3 E-Thru 12x142mm 170mm 17mm M12x1.5 75g
4 SRAM 12x142mm 172mm 20mm M12x1.75 70g
5 SRAM 12x148mm 180mm 20mm M12x1.75 78g
6 RockShox 15x100mm 146mm 11mm M15x1.5 92g
7 RockShox 15x110mm 158mm 11mm M15x1.5 98g
8 Fox Kabolt 15x100mm 146mm 13mm M14x1.5 91g
9 Fox Kabolt 15x110mm 156mm 13mm M14x1.5 96g
(*We recommend measuring the length of your existing thru axle before ordering)
Option 1 is designed for solid road/gravel/cyclocross forks that use the Shimano E-Thru 12x100mm axle standard with an M12x1.5 thread pitch.
Options 2 and 3 are for frames with the 142x12mm axle standard and that use the Shimano E-Thru 12mm axle standard with an M12x1.5 thread pitch. There are two length options as some frames have thicker dropouts.
Option 4 is for frames with the 142x12mm axle standard and that use the SRAM 12mm thru axle with the M12x1.75 thread pitch.
Option 5 is for frames with the “Boost” 148x12mm axle standard and that use the SRAM 12mm thru axle with the M12x1.75 thread pitch.
Option 6 is for standard RockShox suspension forks with the 15x100mm axle standard and that use the “Maxle” system with an M15x1.5 thread pitch.
Option 7 is for the “Boost” version of RockShox suspension forks with the 15x110mm axle standard and that also use the “Maxle” system with an M15x1.5 thread pitch.
Option 8 is for Fox Suspension forks with the standard 15x100mm axle standard that use the “Kabolt” system with an M14x1.5 thread pitch.
Option 9 is for Fox Suspension forks with the Boost 15x110mm axle standard that use the “Kabolt” system with an M14x1.5 thread pitch.
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