Thomson - Masterpiece Seatpost Setback Black 30.9 x 350
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Love Cycling Tech offers 365 day free returns to customers on ALL items - we do not charge you.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original product packaging.
Your satisfaction is our #1 priority. Therefore, you can request a refund or replacement for your ordered products if:
you did not receive them within the guaranteed time (45 days not including 2-5-day processing).
You have received a wrong item
your item is not what you needed
you may return unused products within 365 days of purchase
Returns can only be processed with proof of purchase. This can be the sales receipt, a bank statement or an online sales invoice. Please provide your order number/s when you return a product.
We do not issue the refund if:
your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
There is no order information with the returned item and we cannot trace the customer who returned it.
HOW TO RETURN AN ITEM
All Returns must be processed using the following terms below
Visit https://lovecyclingtech.co.uk/a/returns or click on Returns Request at the bottom of any page on the website
Returns using this process are free of charge
Send them to us exactly as you received them in a new and unused condition. If the tag is removed we will not be able to refund you.
Get them back to us within 365 days of purchase
Include your despatch note as proof of purchase
Please note this does not affect your statutory rights in respect of damaged or defective products.
If you unpack your product and find it damaged or incorrect, please contact us as soon as you can so that we can arrange a return, exchange or store credit for you.
When returning your order to our warehouse it can take up to 2 days for your return to be processed. Please allow the full 10 days to pass before querying your return.
Once your return has been processed you will receive a confirmation email and your refund will appear in your account within 5-10 working days.
Unless faulty, the following items cannot be cancelled or returned:
bespoke, customised or personalised items
items sealed for health or hygiene reasons if unsealed
By purchasing from lovecyclingtech.co.uk, you accept these terms and conditions.
Your statutory rights are not affected.
We ship from the UK.
We are glad to bring our customers great value and service. That’s why we provide free shipping in the UK for orders above £30
SHIPPING OPTIONS UK
Standard Delivery (2-4 Business Days) - Free
Standard Delivery Order Below £30 (2-4 Business Days) - £2.99
Next Day Delivery (1-2 Business Days inc Saturday) - £4.99
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping time varies by location, Product & by shipping type selected.
We offer Next Day Delivery on specific products to UK Customers.
Your Shipping options and expected times will be displayed in and before checkout.
We aim to get your item you within 5 working days, location and shipping type dependant. We also aim to process and dispatch your order the same day to the next day but on occasion, during busy periods this may extend to 2 days. Some Items may take 5-7 working days - This will be advised of when selecting shipping for that particular item
You will receive an email with a tracking number once your order is shipped and can check on your order anytime using your tracking number.
For logistical reasons, items in the same purchase may be sent in separate packages. Although we do our very best to avoid this.
If you have any other questions, please contact us and we will do our best to help you out.
We send all items in recyclable packaging and keep packing materials down to a minimum.
The Masterpiece is over 40% stronger on ultimate strength tests than the strongest production seatposts on the market. Masterpiece posts weigh approximately 40g less than the same size Elite post. This weight reduction is accomplished while maintaining the strength and durability expected of a Thomson seatpost. Thomson accomplishes this weight reduction by machining the seatpost all over, including the oval inner diameter. It is able to hold closer tolerances by machining than by extrusion alone. Machining over an already beautiful design makes the Masterpiece Seatpost a work of art.
Certified to: EN 14766 2006 MTB.
The tube and head of the Thomson Masterpiece seatpost is integral-machined from one piece of high strength 7000 series aluminium. The head is not pressed or bonded in, allowing for superior strength and minimum weight.
We have a long 1.614 inch (41 mm) seat rail grip length. This helps prevent seat rail bending from impact loads. Most other seatposts have grip lengths of at least 0.5 inches shorter than our grip length.
The Thomson Masterpiece seatpost design incorporates a bending fuse to prevent catastrophic failure. All competitive seatposts we tested failed catastrophically with the seat and clamp components, sometimes pieces of the tube and head flew off in all directions.
The Thomson Masterpiece seatpost has a clamp, head and upper tube strong enough to withstand 325 foot-lbs of torque. The tube will start to yield and bend at the seat tube clamp at about 230 foot-lbs of torque. Under severe impact the Thomson Masterpiece seatpost will bend slightly but allow the rider to come to a stop or continue the ride.
The Masterpiece seatpost has all parts captive and can easily be attached to a seat without dis-assembly.
Infinite tilt adjustment -5° to +29°.
Very low profile clamps means no seat interference as the swivel nuts are down between the seat rails.
The designs and materials have passed extensive life and ultimate strength tests. Our ongoing testing program ensures that every production lot of seatposts meets Thomson standards.
Write something catchy for this section